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It was way back when Richie Rich cartoons gave an idea of its automatic house service maid, Irona. To be honest, it was more about an AI robot specially designed to serve the kid, but we are not here to talk about that. Looking at a different perspective, for now, we will think of it as the former. While all of this super AI house serving robot is a thing of the future, we have a realistic alternative to this. Let’s discuss on-demand home service apps that are getting trendy these days.
The Need for Home Service Apps
The fact that web and mobile-based applications are disrupting traditional business operations is something one must not deny. The age of the internet is such that it is more convenient to analyze business growth and customer data through computers than through paper forms and receipts.
On-demand home services app development provides a platform that carries out household chores. May it be plumbing work, gardening, electrical or maintenance, home services mobile apps aim to provide complete solutions. Apps like Handyman and Thumbtack are a few examples of how on-demand home services work.
If you are one of those looking to expand their business through an on-demand home services app, let’s discuss a few noteworthy things:
What Are Your Customer Needs?
Like any other form of business initiative, the first thing you want to plan is your target customers and audience. Surveys and market-research help with exactly what issues most people feel when it comes to home-based services. A good home-service provider knows exactly what is the trending issue when it comes to an average house.
Watch Out for Major Competitions.
Home-based service apps are not uncommon. Gaining daily tractions, the platform has already become challenging as more ideas arrive in the market. When investing to develop such a service application, perhaps it is best to research your competition as well. Those that are already up and running, and those that are looking to start the same as you.
Punctuality is the Key for Home Service Apps.
The very purpose of on-demand home services startups is to cut out the time factor involved in calling a service guy through manual channels. When a customer places an order, they expect service at or before the time mentioned. With a good service, not only do your customers feel satisfied but they also promote your brand.
Keep Your Push-Notifications in Check.
One thing that all users collectively dislike is unnecessary app notifications. An on-demand home service app, just like others, should aim to make the platform user-friendly. If a customer is trying to fit your app in their limited device storage, it’s better to serve them right. Unnecessary and untimely notifications can annoy customers, eventually making them delete apps. Make sure your push notifications are not turning into some mindless ads.
A clean and easy payment method is what we all need, may it be you running a business or someone asking for a service. On-demand service apps should have a wide range of options to attract all kinds of customers. Easy and secure payment options, may it be card or cash, is the basis upon which service applications should handle their payments.
Types of On-Demand Home Services App
Following are the few types of on demand services specially built for facilitating users with house needs:
- Beauty services at home; Urban, TreatWell, LeSalon are a few examples.
- Home laundry services
- Home food and grocery delivery services
- Home maintenance services
Important Features of On-Demand Applications
Accounts: Separate accounts for both customers and the vendors managed via email and password.
Booking/ Ordering: Offering options to schedule or order services according to their time and location.
Push Notifications: Timely notification about the delivery also keeps customers informed and customer service smooth sailing.
Payment Gateways: Flexible options can improve customer experience. Customers can choose the option that they deem fit without having to second guess about security.
Live Tracking: Help users keep track of their delivery status throughout the day. Customers can know the exact location of their order along with the estimated delivery time through online maps.
Reviews: On-demand applications should enable users to give feedback or leave a review. This way they can make you aware of any improvement or future suggestions.
Live Support: A live chat system for 24/7 support.
Search: This allows the customers to search for a service or product that they are looking for, instantly.
Friendly Interface: Make sure the dashboard is easily accessible for optimal results.
Importance of On-Demand Services App
Better Customer Experience: On-demand home service apps let you interact with your customers instantly which not only fosters relationships but also enhances sales.
Cashless Payments: On-demand apps also allow customers to make payments in their own way.
Security and Scalability: On-demand home services companies develop scalable applications along with powerful features that keep user data safe and secure.
Marketing Potential: Businesses can easily carry out their marketing campaigns through the applications for optimal results.
More Leads: Usability, convenience, and accessibility of on-demand home services apps can lead to more conversions.
Tracking Facility: Real-time tracking save customer’s time.
On-demand applications are considered the next big thing, why? Because of customer convenience. Moreover, on-demand app development services link service providers with customers via smartphones. Therefore, to deliver great customer service, reach out to on-demand app development companies, since they offer reasonable market competitive pricing along with a high level of expertise and skills.
They can slowly but surely guarantee the success of your startup. On-demand applications should not only be limited to providing services but also should focus on app performance, user interface, speed, simple login and check out processes, and useful features for optimal results
If you are looking to invest in on-demand home service apps, InvoZone’s app development service makes sure that your applications are developed exactly as you have planned. We focus on your target audience and plan for a smooth business flow, focussing on every detail so you don’t have to.