Scale-up Effortlessly With InvoZone’s
Finest Technical Support Services

Leverage technology and innovation as a way to reinvent your business.
Live Chat Support

Live Chat Support

Get your queries addressed with our 24-hour live chat support team or build an AI-based live chatbot.

IT Maintenance

IT Maintenance

Reduce expenses and improve performance with InvoZone's IT maintenance solution for server, storage, and network equipment.

IT Support Services

IT Support Services

Avail InvoZone’s IT support service to monitor clients’ and personnel’ confidential information, monitor your IT infrastructure and provide live help!

Software Support Services

Software Support Services

Boost risk assessment and mitigation and defend your software from outages and attacks by defining service level requirements with our on-site and remote software support services.

Hire Support Technicians

Choose How YOU WANT to Collaborate

Work Portfolio

Drive Growth Through Three-Tiered Technical Support

workflows
Escalate your technical processes through InvoZone’s simplified strategies and unlock compelling opportunities, making the best use of your time and investment.
  • Basic Helpdesk

    Issues dedection, Basic Support
  • Advanced Level

    Product Support and Technical Support
  • Specialist Level

    Product/Application Improvement

Technical Support and Service
Tools and Technologies

LiveChat
LiveChat
Freshdesk
Freshdesk
Avatier
Avatier
Zoho
Zoho
GetResponse
GetResponse
Sprout Social
Sprout Social
JIRA
JIRA
Slack
Slack
Groove
Groove
UserLane
UserLane
TeamViewer
TeamViewer
AnyDesk
AnyDesk

Frequently Asked Questions

1. What is the role of technical support?

Technical support engineers are responsible for overseeing and maintaining the company’s hardware and software infrastructures. They also assist customers in resolving technical issues concerning their software applications or accounts. Among other duties, they are responsible for diagnosing and troubleshooting technical problems.


2. What skills are required for technical support?

Technical support engineers require the following skill-set:

  • Logical thinking
  • Programming languages and data analysis
  • Knowledgeable about various software and operating systems
  • Problem solving and soft skills
  • Network security, understanding source code, writing commands and workflow processes

3. How much does technical support services cost?

Technical support services can cost somewhere between $65 to $80 per hour or even more. It all depends on the experience, complexity of the situation along with the total time needed to fix the issue. But if you are looking to hire a dedicated team, the overall cost would be less than what you would otherwise pay to individuals.


4. What does technical support include?

Technical support responsibilities include the following:

  • Diagnosing and troubleshooting technical problems
  • Monitoring system and software performance
  • Assisting customers with software malfunctions
  • Resolving network issues
  • Installing and configuring hardware/software

sales

Let Us Know What You’re Looking for,
We’ll Build it for You

Talk to our Sales Team

Asfand Yarr

Asfand Yarr

Head of Sales

300+

Successful projects

97%

Customer satisfaction rate

500+

Developers and engineers

7+

Years of experience

We are passionate about delivering great software and services.