AI Startup DXwand For Its Conversational AI Application Nets $1M
AI startup DXwand , the AI application which helps businesses turn conversations into “Growth Insights” nets $1M in Pre-Series A funding.
Egyptian startup DXwand which has AI driven software that automates conversations between businesses and customers in call centers has gathered funding of $1M. Its pre-seed round was led by Huashan Capital, and previous investor US-based VC firm SOSV, with commitments from angel investors.
With the AI inculcation in almost every field from healthcare to education, this conversational AI tool is quite innovative as it understands the slang both in Arabic and English. And can extract insights from conversations and display them on chat bot to make instant, and informed decisions.
Thus, turning the conversations into growth insights, responding to them with contextual and personalized approach. With AI it converts the conversations into Growth Insights Dashboards such as leads, demands, opportunities, threats, complaints and much more.
Moreover, the growth insights are presented to business owners to keep them connected with their customers’ voice while not required to look into every conversation. In short, helping to take informative decisions to grow. The solution is available in Facebook Comments , Messenger, Twitter, Website, WhatsApp SMS and Voice.
With the pursuit to spread its solution founded in 2018 across regions to help startups and businesses in increasing their growth. The founder and CEO at DXwand Ahmed Mahmoud
“We’re most grateful to our investors for their continuous support and trust in us. With gaining more trust from various stakeholders to lead the AI services industry in MENA, and having been achieving 11X year-over-year growth, we look forward to propelling this success even more in the coming period.,”
As consumer behavior shifts towards conversations, businesses in the Middle East have been overwhelmed with 1 B messages on their Facebook pages in 2019 alone. To resolve the situations the businesses have hired chat bots and moderators but labeling these chats like DXwand does, can save businesses time and efforts.