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On-demand services app development bridges the gap between businesses and customers through automated services. According to studies, the on-demand economy is attracting over 22.4 million consumers each year. This rapid growth signifies the importance of technological innovation in the real-time delivery of goods and services in our lives.
All things considered, on-demand app development is revolutionizing industries around the world as more and more people are becoming affluent with newer technologies.
On the other hand, the Pandemic has changed our lives and caused a global economic downfall. Therefore, to contain the spread of the virus everyone is forced to comply with social-distancing policies, ergo, this demand has spiked the growth of on-demand service apps.
Over and above that, on-demand service platforms are becoming the center of attention among the masses due to their ease of access and convenience. Similarly, digitization has an advantage for all of us. Now through on-demand applications, we can order food, cabs, retail, and groceries instantly with minimal effort.
Customers using on-demand services applications are expected to reach 93 million in number by 2022 which is apparent that people are finding smarter ways to get the job done.
What are On-Demand Service Applications?
On-demand service apps are versatile online solutions that enable customers to access everyday products or services within their vicinity, instantly, at their doorsteps such as food delivery, on-demand laundry, grocery services, on-demand home cleaning services, healthcare & fitness, beauty, taxicabs, and more. In simpler terms, you can get everything you need right at your disposal.
Types of On-Demand Applications
Several on-demand service providers are developing solutions to solve these familiar conventional problems. Such applications are providing opportunities for innovation and growth to the industries that have been on the back burner for eons.
Under the circumstances, on-demand services app development is renovating existing infrastructures for higher customer benefit and satisfaction.
Food Delivery Applications
On-demand food delivery app development has been under the spotlight for quite some time now. The total Canadian revenue in the online food delivery sector accounts for US$ 2.004 billion back in 2019 and is anticipated to reach US$ 2,959 million by 2023. Hence the Global food industry is bringing the trend into effective action as a means to expand their business.
On-demand food delivery applications like UberEats, DoorDash, GrubHub, Foodora, etc. connect local restaurants with foodies. Customers can search for restaurants in their vicinity for home delivery or reservations.
Food apps do not only accommodate customers but also help newer restaurants to make headway in the industry.
On-demand taxi apps have seen tremendous growth since 2018 in many parts of the world. They are providing an easier way for customers to find transport and a convenient way for drivers to earn a steady income such as Uber, and Lyft is the paramount epitome of what on-demand apps can offer in the transportation sector.
According to Statista, revenue in the ride hailing & taxi segment is projected to reach US$ 260,159 million in 2021. Ride-hailing apps are game changer as it helps users to book a ride based on their physical locations.
Apart from that, on-demand technology is also benefiting the courier and logistics companies. They can now inform their customers about the status of their orders in real-time.
Healthcare & Fitness
The advancements in the healthcare industry are mind-blowing. On-demand healthcare and fitness applications are yet again reshaping the sector in the form of Telemedicine and doctor on-demand services.
Addtionally, they are helping patients to seek 24*7 medical care remotely such as online consultation, online pharmacies, ambulance services, access medical reports, etc. all without having to step outside the house. Such as Clinix360 – A single app to connect healthcare providers with patients. It offers seamless doctor-patient communication, sharing of medical reports, managing appointments, and more.
Online Grocery Applications
Online grocery sales in 2019 were about 22 billion, and it is expected to cross 29.7 billion by 2021. The COVID-19 pandemic has accelerated the use of on-demand grocery delivery apps. These applications enable customers to place orders using the app without having to go to the grocery store or standing in long customer queues.
Furthermore, ordering groceries through smartphones not only saves time but also money as it eliminates the need to physically going to the store itself. Customers can select grocery items they need and directly pay through the applications.
Some More On-Demand Services Examples
Similarly, beauty, on-demand house cleaning apps, hospitality such as Airbnb, and retail are also some of the trending types of on-demand service applications. Moreover, they can be divided into three categories such as B2C, B2B, and C2C.
On-Demand Service App Features
If you are looking forward to boosting your business’s ROI, then meeting customer expectations is the key. On-Demand Services App Development is favored by over 80% of businesses in this day and age.
Therefore, having the right on-demand app features is significant for the success of your startup. Some of the most common features that customers and you as a brand can leverage are as follows:
- Seamless sign-in/ Sign-up options to reduce customer drop off rates.
- List of services differentiated in the form of categories for ease.
- Complete order details after the customer have placed an order including order ID.
- Geolocation sharing. Live location sharing connects the service providers to potential customers within the defined geographic area.
- GPS tracking for live order tracking.
- Push notifications actually help the customer keep track of their order at every stage from initial order pick up to delivery.
- Offering a variety of payment options makes the entire customer experience effortless and seamless.
- In-app messaging in case of special requests.
- Feedback sharing systems help companies to improve their service delivery.
- Customer order history to refer to in case of conflict.
- Favorites and/ or wishlists to save products for future orders.
- Review and ratings.
- Social media integration.
- Booking cancellation options in case of change of mind or to deter wrong order placement.
- Separate applications and interfaces for customers, and vendors.
Benefits of On-Demand Applications
Here are some of the reasons why the on-demand service app development is highly accepted by customers & businesses both, globally:
They are simple and easier to use. On-demand software development usually focuses on user-friendliness and usability, which makes it less complex for a layman to understand.
Besides, they are secure. Robust security protocols keep the confidentiality of sensitive information and customer data intact.
They are flexible and easily scalable to meet the growing customer demands. On-demand app developers can easily build a scalable and customized solution to address user needs.
No need to hire marketing firms for promotional activities. Businesses can save overhead marketing costs, as discounts and promotions can easily be disseminated through push notifications.
In addtion, on-demand apps provide services rather quickly, the reason why it is attracting a global customer base.
The Future of On-Demand Services App Development
On-demand apps are here to stay! On-demand app development companies are facilitating entrepreneurs to develop business-oriented apps to uplift the economy once more. But the competition is intensifying therefore on-demand app developers need to be more smart and innovative in their approaches.
Therefore companies need powerful apps to stay one step ahead of their rivals. Moreover, advanced cutting edge technologies are taking the on-demand economy to a whole new level by offering novel features.
Invozone is a leading on-demand software development company with expertise in multiple industries. Service providing applications are long term projects. Therefore, outsourcing a team that can provide 24/7 support and maintenance is a cost-efficient decision rather than taking care of things in-house.
So, if you are looking to improve your sales and get more clients, get in touch with us today.