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Every development firm has its own methodology and techniques to create unique mobile app testing methodologies. Each one has strategies in place that differ from each other. Some more than others. And it’s analogous to driving a car with your entire team in the backseat hurling one opinion after the other. Then there are some who are perfectly content with periodically asking, “Are we there yet?” at every slight interval. These are the project managers, but let’s leave them for another time.
With so many opinions and approaches coming at you, listening to every single one can leave you in a “design by committee” situation. What you could do instead is have a unified plan or vision.
This has to be the one sure-fire thing to avoid when creating an app testing strategy: don’t take on opinions of others, and develop your own unique strategy. But it’s easy to see why that might not materialise. With departments and hierarchies working together, everyone would want their ideas represented in the final product in some way. Nevertheless, a democratic answer to this problem isn’t the right one in this case and demonstrating strong leadership plays a major role. Your mobile testing strategy needs technical value, not political appeasement.
With that out of the way, let’s look at some of the other prominent things (that are swept under the rug) to avoid when designing your mobile app testing strategy.
1. Don’t Ignore UX/UI Guidelines
It doesn’t matter what platform or operating system you’re developing for, design guidelines are unique to each and should be followed. iOS, Android and Windows each have their own set of rules that must be followed in design to ensure a smooth experience for the end-user. Each version of the app must be tested on these separate platform guidelines.
2. Don’t Try To Test Everything
This applies to every software and not just to mobile apps. It’s important to understand that testing everything about an app may not be possible, and the more complex the functionality, the more the improbability of a complete testing rises. A good rule of thumb is to start exploring the app as a user would and learn about it organically. Then, narrow down the changes and focus your testing on those. A context-driven testing approach might just be exactly what you’re missing.
3. Confusing Mobile With Web
Following through with this point is especially difficult for software testers who have moved from web apps to mobile. Both mobile and web, while may serve similar applications, have different approaches that need to be kept in consideration. The biggest difference in approach stems from the fact that mobile users are well, mobile. Mostly on the move. Whereas web app users are stationary and have to deal with a lot less environmental changes than mobile users typically do. Their optimisation differs too, in that mobile users need information on smaller displays and have access to special hardware sensors that web users don’t.
4. Don’t Automate Everything
Any automation check that needs to be written for software isn’t going to be a straightforward task. This is especially true for mobile applications where dependencies to networks, APIs and sensors make the procedure all the more complex. It’s important to remember that a 100% test automation is not possible nor is it an important enough route to divert your resources towards. And because of their expensive nature and the fact that they need to be maintained over the course of the software’s lifecycle means it’s not an area where you’d want to get bogged down. Instead, treat automated checks as a part of production code and employ a dedicated (and capable) team to work on it.
5. Test On Multiple Devices
The mobile market relies on a vast number of software and hardware combinations today. This fragmentation can be a hurdle if you do not highlight what devices your user base is going to be using. It’s important to test your application on a large number of devices from the get-go to ensure smooth operations on a larger platform.
6. Listen To Your Customers
App store reviews serve more utility than 2020 memes. They’re the single-most important channel of feedback between you and your customers. Checking app stores to see what your customers are saying about the functionality and operability of your app is a fundamental part of ongoing testing. Most reviewers provide valuable feedback that can help you find and fix bugs before it becomes a widespread issue. But besides app stores, if your company has any form of customer service department, be sure to regularly check with them to see if any complaints or issues arise.
Furthermore, a beta app testing round could be a valuable initiative. Rolling out early versions to select users to test and report back on is perhaps the most inexpensive and resourceful way to maximize error reporting.
7. Security Testing Is A Priority
Every software out in the market today has gone through a rigorous set of security tests to ensure the application is safe for distribution. And while it’s not an easy barrier to overcome, in a world riddled by data leaks, security breaches and other vulnerabilities, it should be made the highest priority. OWASP pages are a good place to start. They offer lists of checks to perform and have detailed information on common security problems.
With these practices to do and avoid, we hope your mobile app testing is successful as ever. InvoZone understands the importance of testing its software all too well and we make sure our products go through an intensive testing phase before distribution. If you have a mobile app that needs to be developed, get in touch with us and we’d be happy to work with you.
Think we missed out any other key mobile app testing strategies that should be avoided? Let us know in the comments below.